Company disclosures

Disclosed under Section 4(2) of the Electronic Commerce Act, 2081 (2025) of Nepal. This page is kept current within 48 hours of any change, as the Act requires.

Registration in progress

Nepgram is completing company, tax, and e-commerce portal registration in Nepal. Business registration details, PAN/VAT numbers, and our Department of Commerce, Supplies and Consumer Protection listing number will be published here before public operation begins.

Business identity

Branches / outlets
None
E-commerce portal listing no. (DoCSCP)
Pending

Contact and customer service

Grievance redressal

If you are not satisfied with a purchase or with how a booking was handled, you may file a complaint online. Complaints are acknowledged immediately and decided in writing within 15 days, as required by Section 33 of the Act.

File a complaintGeneral support